Privacy Policy

Last Updated: October 23, 2026

1. Introduction

Welcome to StarStruck Events (“StarStruck,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and disclose your information when you visit https://starstruck.events/ (the “Website”), browse events, purchase tickets, contact us, or use our services.

By accessing or using our Website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will request it separately.

2. Information We Collect

We may collect the following categories of information, depending on how you use our Website.

Personal Information

When you purchase tickets, create an account, complete a booking, or contact us, we may collect:

• Full name

• Email address

• Phone number, if provided

• Billing information

• Booking and ticket details

• Information you provide through contact forms or customer support requests

Transaction and Booking Information

When you book or purchase event tickets, we may collect information about the event you select, ticket quantity, ticket category, order reference, booking status, and transaction history.

Payment information may be processed by the payment provider used for your transaction. We do not claim to store full payment card details on our own servers.

Technical and Usage Information

When you visit our Website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, referring website, and general interaction data.

Information from Third Parties

If you access a third-party ticketing platform, payment service, or other integrated service through our Website, we may receive limited information related to your booking or transaction, subject to that provider’s privacy practices and your settings.

3. How We Use Your Information

We may use the information we collect to:

• Display events and provide event-related information.

• Process ticket bookings and manage orders.

• Send booking confirmations, tickets, receipts, and important event updates.

• Respond to questions and provide customer support.

• Communicate changes to event dates, times, venues, or ticket availability.

• Maintain and improve Website functionality and user experience.

• Monitor Website performance and prevent fraudulent or unauthorized activity.

• Maintain appropriate business, accounting, and transaction records.

• Comply with applicable legal obligations.

• Send promotional communications where permitted by law and, when required, with your consent.

We use personal information only for legitimate purposes consistent with this Privacy Policy and applicable law.

4. Ticket Purchases and Payments

StarStruck Events may provide event listings, ticket booking features, and links to third-party ticketing or payment platforms.

When you purchase tickets, the information required to complete your booking may be processed by our Website, booking system, payment processor, or third-party ticketing provider.

Payment providers may collect and process payment information under their own privacy policies and terms. We encourage you to review those policies before completing a transaction.

A booking confirmation or ticket purchase may require us to process your contact details and order information so that we can provide the requested service.

All ticket purchases remain subject to the applicable event details, ticket terms, cancellation policies, and refund conditions.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to support essential functionality and improve your browsing experience.

These technologies may be used to:

• Remember preferences and session information.

• Support event browsing and booking functionality.

• Understand Website traffic and performance.

• Help protect the Website against suspicious activity.

• Measure the effectiveness of communications or marketing, where applicable.

You can manage cookies through your browser settings. Disabling certain cookies may affect some Website features.

Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.

6. How We Share Your Information

We do not sell your personal information as a routine part of our business. We may disclose information in the following circumstances:

Service Providers: We may share relevant information with Website hosting providers, booking system providers, payment processors, email delivery services, security providers, and technical support providers to operate our services.

Event Organizers and Partners: Where necessary to fulfill a ticket booking, administer an event, verify tickets, communicate event changes, or provide event access, relevant booking information may be shared with the applicable event organizer or authorized service provider.

Legal Requirements: We may disclose information when required by law, court order, legal process, or a valid request from an authorized government authority.

Security and Business Protection: We may use or disclose information when reasonably necessary to prevent fraud, investigate security incidents, enforce applicable terms, or protect the rights and safety of our users and business.

Business Transfers: If our business is involved in a merger, acquisition, restructuring, or transfer of assets, information may be transferred as part of that transaction, subject to applicable privacy requirements.

We do not authorize service providers to use personal information for purposes unrelated to the services they perform on our behalf, except as permitted by applicable law.

7. Third-Party Websites and Services

Our Website may contain links to external websites, ticketing platforms, payment providers, event venues, and other third-party services.

When you follow an external link, the third party’s privacy policy and terms may apply. We do not control the privacy practices, security measures, or content of independent third-party websites.

Please review the relevant third-party policies before submitting personal information or completing a payment on an external platform.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing bookings, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.

The retention period may vary depending on the type of information, the nature of the transaction, and applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete, securely dispose of, or anonymize it, subject to applicable law.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

These measures may include access controls, security monitoring, software updates, and the use of secure connections and reputable service providers where appropriate.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.

If you believe your information has been compromised in connection with our Website, please contact us using the details provided below.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of certain personal information.

• Object to or request restrictions on certain processing activities.

• Withdraw consent where processing is based on consent.

• Opt out of marketing communications.

• Request a copy of certain information in a portable format.

• Submit a privacy complaint to the appropriate regulatory authority.

To exercise an applicable right, please contact us using the contact information below. We may need to verify your identity before processing your request.

We will respond within the timeframe required by applicable law. Certain information may need to be retained where a legal obligation or other lawful exception applies.

11. Marketing Communications

If we send promotional emails or event announcements, you may opt out by following the unsubscribe instructions included in the communication or by contacting us.

Even if you opt out of promotional communications, we may still send essential service-related messages, such as booking confirmations, ticket delivery notices, security alerts, or important event updates.

12. Children’s Privacy

Our Website is not intended to knowingly collect personal information from children in violation of applicable law.

Where an event has age restrictions, attendance eligibility is governed by the relevant event information and applicable terms.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

13. International Data Transfers

Depending on the location of our hosting infrastructure and service providers, your information may be processed or stored in countries other than your country of residence.

Privacy and data protection laws may differ between countries. Where required, we will take appropriate steps to ensure that international transfers of personal information comply with applicable legal requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, Website functionality, data handling practices, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we protect personal information.

15. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy-related request, or have concerns about how your information is handled, please contact StarStruck Events through the official contact details provided on our Website.

Website: https://starstruck.events/

Email: [Insert the official StarStruck Events contact email]

Please include “Privacy Policy Inquiry” in your message subject so that your request can be identified appropriately.

This Privacy Policy is intended to provide general information about our privacy practices. It should be reviewed and adapted to reflect the Website’s actual data collection, ticketing, payment, and third-party services before publication.